Terms & Conditions of Free Visit Scheme

  1. We reserve the right to alter the boundaries of free zones.
  2. For our long established Free Visit Scheme this will only be provided on the zone day allocated to your area. At all other times a flat rate visit charge of £45 will apply in normal working hours.
  3. Free visits must be booked by 5pm on the day preceding your allocated zone day; for a free Monday visit this means by 5pm on the preceding Friday.
  4. Visit times will be allocated on the morning of the free visit.
  5. We reserve the right to refuse the free visit to any client in breach of our business terms and conditions.
  6. Please note that a flat rate visit charge of £45 will apply if you phone in for a visit on the day and your horse is located outside the inner zone.
  7. If you require an emergency visit, outside normal office hours of Monday to Friday 9.00am to 5.00pm or at a weekend, an additional Emergency Attendance fee will apply.
  8. Weekends and Public Holidays are not included within our Free Visit Scheme.
  9. On the day of your free visit, we will endeavour to fulfil your time requests but this cannot be guaranteed.

Terms & Conditions of Central Free Zone

  1. We reserve the right to alter the boundaries of free zones.
  2. A client keeping their horse within the inner circle of the practice area [See map] will qualify for a free visit every day of the working week, Monday - Friday between 9.00am until 5.00pm. At all other times outside these hours, or at a weekend an additional Emergency Attendance fee will apply.
  3. Visit times will be allocated on the morning of the free visit.
  4. We reserve the right to refuse the free visit to any client in breach of our business terms and conditions.
  5. Weekends and Public Holidays are not included within our Free Visit Scheme.
  6. On the day of your free visit, we will endeavour to fulfil your time requests but this cannot be guaranteed.